Christine Agustin
Client Experience | Team Development Consultant
If you’re the person who has to remember every follow-up, prepare every meeting, or step in when responsibilities are unclear, I can help your team share that work.
We look at what happens during an ordinary week, from the way a client is greeted to how their next appointment gets booked. Together, we decide who owns each step and build routines your team can keep using.
Experience in Beauty, Financial Services & Med Spa Consulting
Based in Sacramento. Available for remote consulting and planned on-site work.
How I Help
Team Structure
Training & Coaching
Service Standards
Clarify responsibilities, establish useful weekly meetings, and help employees take ownership of their work.
Service Standards
Training & Coaching
Service Standards
Create consistent routines for welcoming clients, preparing for appointments, communicating, and following up.
Training & Coaching
Training & Coaching
Training & Coaching
Help teams put new processes into practice and support owners in setting expectations, giving feedback, and leading change.
A more connected team and a smoother client experience
Case Story
Start with one priority
Start with one priority
What this looks like in practice, Bringing a med spa team together. During a six-week engagement, I helped a med spa co-owner clarify staff responsibilities, establish weekly meetings, and introduce more consistent service expectations.
The co-owner reported feeling more aligned with her team. During my visits, I observed warmer greetings and a more welcoming patient experience.
The work combined leadership support, team training, and practical changes to everyday routines.
Start with one priority
Start with one priority
Start with one priority
Client Experience & Team Process Review
$750 fixed fee
A focused starting point for owners who want to understand what needs attention and decide what to do next.
We’ll address one priority, such as inconsistent client follow-up, unclear responsibilities, or team meetings that aren’t leading to action.
Your review includes:
- A short intake questionnaire and review of relevant materials.
- A 60-minute working session.
- A written action plan with three recommendations, suggested ownership, and next steps.
- A 20-minute follow-up conversation within two weeks.
Your action plan will arrive within three business days of our working session.
The review provides guidance and a plan. Team training, implementation, and on-site work can be scoped separately.
Tell me about your business and the challenge you'd like to address. I'll confirm whether the review is a good fit before you book.
About Christine
My career began in prestige beauty, where I developed my skills in education, service, and team training. My experience later expanded into client relations at Merrill Lynch and consulting with service-based businesses.
Across these settings, I’ve helped teams clarify responsibilities, prepare for client appointments, improve follow-up, and establish useful weekly meetings.
I enjoy teaching a room and helping people put ideas into practice. Through CAgustin Consulting, I work alongside owners and their teams to build processes they can confidently maintain.
CONTENT CURATION
I create content on two YouTube channels.
PRETTYFAST BEAUTY 50+ is makeup and skincare for women over 50 — technique, product reviews and the five-minute routines I've taught for 33 years. It's the audience I spent my whole career working on directly, and the one the industry still talks past.
CHRISTINACATION is travel and lifestyle: favorite hotels, where to go for a bite or a cocktail, and where to shop.
I have over 125,000 photos and videos in my iCloud. I get so many questions about beauty and travel that I think — that could be a video. When I need a little balance, I start editing something from Hawaii and unwind.
Open to brand partnerships, product education content and hosted segments Email me
CAgustin Consulting LLC, Sacramento, CA@Christinacation.com, 2026